Loan Platform Australia is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988.
Last Updated: January 2025
We're a comparison platform — not a lender. We connect you with ASIC-licensed lenders.
We collect minimal data — only what's needed to match you with suitable lenders.
We secure your information — using encryption and industry-standard security measures.
You control your data — access, correct, or delete your information anytime.
Loan Platform Australia (operated by Maloni s.r.o.) is a loan comparison service that helps Australian consumers find suitable personal loans from ASIC-licensed lenders. We do not issue loans directly, nor do we make credit decisions.
When you use our service, you provide information that helps us:
This privacy policy covers information collected by Loan Platform Australia only. Once you proceed to a lender's website or submit an application, that lender's privacy policy applies.
When you use our comparison service, we may collect:
We collect this information directly from you when you complete our online form or contact us.
We automatically collect certain technical information:
This information helps us understand how users interact with our platform and improve performance.
We use your personal information for the following purposes, in accordance with the Australian Privacy Principles (APPs):
We share your application with selected ASIC-licensed lenders who offer products matching your requirements. You consent to this sharing when you submit your application.
We may contact you via email, SMS, or phone to confirm your application, provide loan comparisons, or offer customer support. You can opt out of marketing communications at any time.
We analyse aggregated, de-identified data to improve our service, understand user needs, and develop new features. This data cannot be used to identify you personally.
We may use or disclose your information to comply with Australian law, ASIC regulations, court orders, or to prevent fraud and illegal activity.
With your consent, we may send you information about related financial products, educational content, or platform updates. You can unsubscribe anytime via the link in our emails.
When you submit a loan application, we share your information with selected lenders who:
Each lender has their own privacy policy. Review these before accepting a loan offer.
We use trusted third-party service providers for:
All service providers are contractually required to protect your data and use it only for specified purposes.
We may disclose your information if required by law, including to:
We take data security seriously and implement industry-standard measures to protect your personal information:
Note: No method of online transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Please use strong passwords and keep your login credentials confidential.
Under the Australian Privacy Act 1988, you have the following rights regarding your personal information:
You can request a copy of the personal information we hold about you. We'll provide this within 30 days (free of charge, unless the request is excessive).
If your personal information is inaccurate, incomplete, or out of date, you can ask us to update it. We'll make corrections within a reasonable timeframe.
You can request deletion of your personal information, subject to legal retention requirements. We may need to keep certain records for compliance purposes.
You can unsubscribe from marketing emails by clicking "Unsubscribe" in any email, or by contacting us directly. Note: You'll still receive essential service communications.
If you believe we've mishandled your personal information, contact us first. If unresolved, you can complain to the Office of the Australian Information Commissioner (OAIC).
To exercise your rights, contact us:
Email: privacy@loan-platform.com
Include your full name, email address used on our platform, and details of your request.
We use cookies and similar technologies to improve your experience on our platform:
Required for the platform to function (e.g., session management, security). Cannot be disabled.
Help us understand how users interact with our site (e.g., Google Analytics). You can opt out via browser settings or tools like Google Analytics Opt-out.
Track conversion from ads and affiliate referrals. Used to measure campaign effectiveness. You can manage these in your browser settings.
Most browsers allow you to control cookies through settings. Note that disabling cookies may affect platform functionality.
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law:
After the retention period, we securely delete or anonymize your information.
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately so we can delete it.
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
We encourage you to review this policy periodically. Continued use of our service after changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
We aim to respond to all privacy inquiries within 30 days.
Your privacy is protected. Compare ASIC-licensed lenders with confidence.