Terms of Service

These terms govern your use of Loan Platform Australia. By accessing or using our service, you agree to be bound by these terms. Please read them carefully.

Last Updated: January 2025

Important: We Are Not a Lender

Loan Platform Australia is a comparison service only. We do not issue loans, make credit decisions, or determine interest rates. All loan applications are submitted directly to ASIC-licensed lenders, who make independent lending decisions based on their own criteria.

1. Agreement to Terms

By accessing or using Loan Platform Australia (the "Platform"), operated by Maloni s.r.o., you agree to:

  • Be bound by these Terms of Service and our Privacy Policy
  • Comply with all applicable Australian laws and regulations
  • Provide accurate and truthful information in all applications
  • Accept that we may update these terms at any time

If you do not agree to these terms, you must not use the Platform.

2. Eligibility

To use the Platform and submit loan applications, you must:

Be at least 18 years of age
Be an Australian citizen or permanent resident
Have the legal capacity to enter into a binding contract
Provide accurate and verifiable information

Note: Lenders may have additional eligibility requirements. Meeting our criteria does not guarantee loan approval.

3. Description of Service

What We Do

Loan Platform Australia provides the following services:

  • Comparison Tool: Display loan products from ASIC-licensed lenders based on your criteria
  • Referral Service: Connect you with lenders who may offer suitable products
  • Information Hub: Provide educational content about borrowing and financial literacy
  • Application Submission: Forward your application to selected lenders (with your consent)

What We Do Not Do

We explicitly do NOT:

  • Issue loans or provide credit directly
  • Make lending decisions or approve/reject applications
  • Set interest rates, fees, or loan terms
  • Guarantee loan approval or specific outcomes
  • Provide financial advice or credit counselling
  • Handle loan disbursements, repayments, or collections

4. Your Obligations

When using the Platform, you agree to:

4.1 Provide Accurate Information

You must provide truthful, accurate, and complete information in all applications. Providing false or misleading information may constitute fraud and can result in legal consequences.

4.2 Maintain Confidentiality

You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

4.3 Use the Platform Legally

You must not use the Platform for any illegal purpose, including but not limited to fraud, money laundering, identity theft, or violations of the NCCP Act.

4.4 Respect Intellectual Property

All content, trademarks, and intellectual property on the Platform belong to Maloni s.r.o. or our licensors. You may not copy, reproduce, or distribute our content without written permission.

4.5 No Unauthorised Access

You must not attempt to gain unauthorised access to the Platform, other users' accounts, or our systems through hacking, scraping, or any other means.

5. Relationships with Lenders

5.1 Affiliate Commissions

We receive commissions from lenders when users successfully obtain loans through our referrals. These commissions do not affect the interest rate or terms you receive, nor do you pay any fees to use our Platform. See our Disclosures for more details.

5.2 Independent Lender Decisions

Lenders make independent decisions about loan approvals, interest rates, and terms. We do not influence these decisions. Submitting an application through our Platform does not guarantee approval.

5.3 Lender Terms Apply

Once you proceed to a lender's website or accept a loan offer, you enter into a direct relationship with that lender. Their terms, conditions, and privacy policy apply. We are not responsible for lender conduct, loan servicing, or disputes.

5.4 ASIC-Licensed Lenders Only

We only refer users to lenders who hold a valid Australian Credit Licence (ACL) issued by ASIC. However, we do not guarantee lenders' ongoing compliance or performance.

6. Disclaimers

6.1 No Guarantees

We do not guarantee that you will be approved for a loan, that you will receive a specific interest rate or loan amount, or that the Platform will always be available without interruption.

6.2 Information Accuracy

While we strive to provide accurate and up-to-date information, we do not warrant that all information on the Platform is complete, correct, or current. Lender rates and terms may change without notice.

6.3 Not Financial Advice

Content on the Platform is for general information only and does not constitute financial, legal, or tax advice. You should consult a licensed financial adviser or counsellor before making borrowing decisions.

6.4 Third-Party Links

The Platform may contain links to third-party websites (including lenders). We are not responsible for the content, accuracy, or practices of these external sites.

7. Limitation of Liability

To the maximum extent permitted by Australian law:

7.1 No Liability for Lender Actions

We are not liable for any actions, omissions, decisions, or conduct of lenders, including but not limited to denial of applications, interest rates charged, loan terms, customer service, or breach of contract.

7.2 Consequential Damages

We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including loss of income, credit score impacts, or financial losses.

7.3 Platform Availability

We are not liable for any losses resulting from Platform downtime, technical errors, data breaches (subject to our Privacy Policy obligations), or security vulnerabilities.

Note: This limitation does not exclude liability that cannot be excluded under Australian Consumer Law, such as liability for misleading or deceptive conduct.

8. Indemnification

You agree to indemnify and hold harmless Maloni s.r.o., its officers, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

  • • Your violation of these Terms of Service
  • • Your violation of any applicable laws or regulations
  • • Providing false or misleading information in applications
  • • Your use of the Platform in a manner not authorised by these terms
  • • Infringement of third-party intellectual property or privacy rights

9. Termination

9.1 Your Right to Terminate

You may stop using the Platform at any time. To request deletion of your data, see our Privacy Policy.

9.2 Our Right to Terminate

We may suspend or terminate your access to the Platform at any time if you violate these terms, engage in fraudulent activity, or for any other reason at our sole discretion.

9.3 Effect of Termination

Upon termination, your right to use the Platform ceases immediately. Sections of these terms that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) will remain in effect.

10. Governing Law & Disputes

10.1 Australian Law

These Terms of Service are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.

10.2 Dispute Resolution

If you have a complaint or dispute:

  1. 1. Contact us directly at support@loan-platform.com
  2. 2. If unresolved within 30 days, you may escalate to AFCA (for credit-related matters) or the relevant consumer protection authority

11. Changes to These Terms

We may update these Terms of Service from time to time. When we make material changes:

  • • We will update the "Last Updated" date at the top of this page
  • • We will notify you via email (if we have your contact details)
  • • We will display a notice on the Platform for at least 30 days

Your continued use of the Platform after changes take effect constitutes acceptance of the updated terms.

12. Contact Information

For questions or concerns about these Terms of Service, please contact us:

Email: support@loan-platform.com

Legal Entity: Maloni s.r.o.

Service: Loan Platform Australia

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By using our Platform, you agree to these terms. Compare ASIC-licensed lenders with confidence.